News for 'customer complaint'

Pay $1m in Bitcoin or will blow up Mumbai's T2, warns email

Pay $1m in Bitcoin or will blow up Mumbai's T2, warns email

Rediff.com24 Nov 2023

The Mumbai international airport has received an email threatening to blow up its Terminal 2, with the sender demanding one million dollars in Bitcoin to prevent the blast, the police said on Friday.

Mumbai man finds dead rat in chicken dish; 3 arrested

Mumbai man finds dead rat in chicken dish; 3 arrested

Rediff.com16 Aug 2023

The customer started feeling sick after discovering the rat in the curry and he visited a doctor.

Complaints: Which life insurer tops the list?

Complaints: Which life insurer tops the list?

Rediff.com3 Dec 2012

Here's a list of life insurance companies that have the maximum number of customer complaints against them in various categories such as claim disputes and unfair business practices.

Airtel customer asks for 'Hindu representative'; Twitter erupts in anger

Airtel customer asks for 'Hindu representative'; Twitter erupts in anger

Rediff.com19 Jun 2018

It all began as one of its customers did not want a Muslim representative to resolve a problem. Rather, the customer wanted a Hindu representative to resolve the issue.

Fliers to have online complaint platform

Fliers to have online complaint platform

Rediff.com13 Aug 2016

Indian fliers regularly face issues like lost baggage, refund on cancellation and harassment by staff at airports

RBI Norms Don't Tackle Illegal Apps Menace

RBI Norms Don't Tackle Illegal Apps Menace

Rediff.com11 Oct 2022

Of the 2,562 customer complaints received between January 2020 and March 2021, a majority relate to illegal apps. At least two dozen suicide cases have been reported, perpetrated by the harassment by loan app operators, points out Tamal Bandyopadhyay.

Kanwar Yatra order forces Muslim, Hindu dhaba owners to remove staff

Kanwar Yatra order forces Muslim, Hindu dhaba owners to remove staff

Rediff.com21 Jul 2024

A Muslim man used to work on the tandoor at my restaurant. But due to this issue, I asked him to leave. Because people can make an issue over it. We don't want such trouble here

HUL, Airtel, LG, others under scanner for misleading ads

HUL, Airtel, LG, others under scanner for misleading ads

Rediff.com25 Nov 2015

The Customer Complaints Council pulled up Hindustan Unilever Ltd (HUL) for advertisement of its water purifier product 'Pureit Ultima'.

Cafe Coffee Day employee slaps customer, video goes viral

Cafe Coffee Day employee slaps customer, video goes viral

Rediff.com28 Mar 2017

The customer who is a law student tried to film a video showing a cockroach inside a refrigerator when he was slapped.

Complaints: SBI Cards tops, ICICI is second

Complaints: SBI Cards tops, ICICI is second

Rediff.com17 Dec 2007

SBI Cards, the second largest issuer of credit cards, has topped the list of complaints from credit cardholders, with the banking ombudsman receiving 2,654 complaints against it. ICICI Bank, the largest credit card issuer, with 1,451 complaints follows SBI Cards in the list.

Post office staff swindles Rs 96 cr of public money in saving schemes: CAG

Post office staff swindles Rs 96 cr of public money in saving schemes: CAG

Rediff.com10 Aug 2022

The staff at post offices misappropriated Rs 95.62 crore of public money between November 2002 and September 2021, the Comptroller and Auditor General has said. The money may seem small but it is what common citizen invested in post office savings, the oldest and the largest banking system in the country. The system serves the investment needs of urban and rural clients through schemes such as savings bank, recurring deposits, time deposits, national savings certificates, kisan vikas patras, public provident fund, monthly income account scheme, sukanya samriddhi accounts and senior citizens savings scheme.

Credit card woes top complaints against banks

Credit card woes top complaints against banks

Rediff.com19 Dec 2008

Credit card complaints were followed by those related to banks' failure to keep their commitments, while complaints related to deposit accounts, remittances and loans and advances accounted for other problems of the customers.

FinMin's diktat to banks on selling insurance

FinMin's diktat to banks on selling insurance

Rediff.com23 Dec 2022

Concerned over rising incidence of mis-selling, the finance ministry has directed heads of public sector banks to put in place strong mechanisms to avoid unethical practices for selling insurance policies to customers. The Department of Financial Services has received complaints that fraudulent and unethical practices are adopted by banks and life insurance companies for procuring policies from the bank customers, a letter addressed to chairpersons and managing directors of public sector banks said. There have been instances where life insurance policies were sold to customers aged above 75 years in Tier II-III cities.

BSNL cuts mobile call rates by 80% for new customers

BSNL cuts mobile call rates by 80% for new customers

Rediff.com20 Dec 2015

Will be valid only for the first two months of a customer's joining

BSE to implement electronic facility for investor complaints

BSE to implement electronic facility for investor complaints

Rediff.com19 Jan 2015

With an aim to reduce paper work, leading stock exchange BSE will introduce from next month (February) an electronic facility to deal with customer grievances against its trading members.

113 per cent surge in corruption complaints: CVC

113 per cent surge in corruption complaints: CVC

Rediff.com2 Sep 2013

There has been a quantum jump in the number of complaints of corruption received by the Central Vigilance Commission last year as against those in 2011.

ED raids Delhi Minister in money laundering probe

ED raids Delhi Minister in money laundering probe

Rediff.com2 Nov 2023

The Enforcement Directorate on Thursday raided the premises of Delhi Cabinet Minister and Aam Aadmi Party leader Raaj Kumar Anand and some others as part of a money laundering probe, official sources said.

15 customs, central excise officers sacked on corruption charges

15 customs, central excise officers sacked on corruption charges

Rediff.com18 Jun 2019

The government has sacked these officers ranging from the ranks of principal commissioner to assistant commissioner, some of whom were already under suspension.

Telecom, postal woes? Lodge a complaint on Twitter now

Telecom, postal woes? Lodge a complaint on Twitter now

Rediff.com3 Aug 2016

Consumers and businesses can tweet to communications minister Manoj Sinha (@manojsinhabjp) using #DOTSeva, #BSNLSeva, #MTNLSeva, and #PostalSeva.

DMK ex-member Jaffer Sadiq, partners invested Rs 40-cr drug money films: ED

DMK ex-member Jaffer Sadiq, partners invested Rs 40-cr drug money films: ED

Rediff.com13 Apr 2024

The Enforcement Directorate made these claims in an official statement issued by the federal agency following its raids in this case at Chennai, Madurai and Tiruchirapalli on April 9.

Bipasha's customs collision: Was it justified?

Bipasha's customs collision: Was it justified?

Rediff.com27 May 2011

Do you think Rs 25,000 worth of duty-free goods is a reasonable limit imposed upon air travellers by the Indian Government?

Over 63% voter turnout recorded in phase 2; Tripura highest with 79.46%

Over 63% voter turnout recorded in phase 2; Tripura highest with 79.46%

Rediff.com26 Apr 2024

The IMD has warned of heatwave to severe heatwave conditions in parts of West Bengal, Odisha, Bihar, Jharkhand, Andhra Pradesh, Telangana, Karnataka and Uttar Pradesh during the next five days.

Quality Lapses Shut Down Drug Makers

Quality Lapses Shut Down Drug Makers

Rediff.com28 Jun 2024

Most of the pharma units are failing in documentation, and validation processes, and many don't have full-fledged quality control laboratories.

US disapproves Customs seizure of generics

US disapproves Customs seizure of generics

Rediff.com26 Aug 2009

Washington-based Pharmaceutical Research and Manufacturers of America (PhRMA), the representative body of US-based drug firms, has said it does not support the seizure of legitimate generic medicines meant for developing country destinations.

Will Ombudsman Fix Air Travel Hassles?

Will Ombudsman Fix Air Travel Hassles?

Rediff.com26 Mar 2024

'The ministry may like to consider setting up an ombudsman similar to electricity ombudsman and insurance ombudsman, to ensure a time-bound resolution of consumer issues within the airline sector.'

Buying Financial Products? Beware!

Buying Financial Products? Beware!

Rediff.com27 Nov 2023

Avoid relying on a bank RM for investment advice. Instead, approach a Sebi-registered investment advisor whose livelihood depends on the fee paid by his customers and not on product commissions.

3 held for attack on Bengaluru shopkeeper over 'bhajan

3 held for attack on Bengaluru shopkeeper over 'bhajan

Rediff.com18 Mar 2024

The assault allegedly took place over playing Hanuman chalisa, a Hindu devotional hymn in praise of lord Hanuman, at a shop in central Bengaluru area.

How Akosha turned consumer complaints into a unique business

How Akosha turned consumer complaints into a unique business

Rediff.com17 Jan 2014

28% of the complaints Akosha received in the October-December 2013 quarter were from telecom consumers.

Furnish credit reports to customers: RBI to banks

Furnish credit reports to customers: RBI to banks

Rediff.com24 Jun 2009

Credit report is a record of an individual's or company's past borrowing and repaying, including information about late payments and bankruptcy. The central bank said it has been receiving complaints, including under RTI Act, that customers are unable to get their own credit report from banks despite the fact that the banks, under Credit Information Companies Act, are required to build a database and be in readiness for effective exchange of credit information.

Citibank card holders get free air tickets

Citibank card holders get free air tickets

Rediff.com29 Dec 2007

About 35,000 credit card customers of Citibank received free tickets worth Rs 23 crore (Rs 230 million) in early 2007 under the 'Fly for Sure' promotional campaign undertaken by the bank in 2005. The customers became lucky after the bank was cautioned by the Reserve Bank of India (RBI) about consequences if customer complaints were not redressed and commitments made under the promotional scheme not honoured, banking sources said.

Telcoms told to have fixed no. for complaints

Telcoms told to have fixed no. for complaints

Rediff.com29 Aug 2006

Amid reports of telecom operators not responding to the grievances of the subscribers, the Telecom Regulatory Authority of India on Tuesday directed service providers to assign a fixed number for registering their complaints.

Trai mulls monitoring system for grievances

Trai mulls monitoring system for grievances

Rediff.com12 Jun 2009

At present, there is no such system to know if the customer's complaint has been addressed or not, if not why, once a user lodges complaint with a service provider on any issues ranging from billing to quality of service. It is left to the telcos to look at complaints and act on it and sometimes there are long-pending complaints which go unadressed for a long time or not looked into at all and the customers become helpless and stop pursuing the solution.

Airtel slammed for maximum call drop complaints

Airtel slammed for maximum call drop complaints

Rediff.com22 Jul 2015

Telecom Minister Ravi Shankar Prasad said that there were 31 complaints of call drops against the company in 2015

Using An App For A Loan? Read This First

Using An App For A Loan? Read This First

Rediff.com7 Mar 2024

Borrowing from a fraudulent loan app subjects the borrower to a variety of risks.

India, US mutually resolve all six trade disputes at WTO

India, US mutually resolve all six trade disputes at WTO

Rediff.com17 Jul 2023

India and the US have mutually resolved all six trade disputes pending at the World Trade Organisation (WTO), in line with the commitment made by the two countries during the US visit of Prime Minister Narendra Modi last month, an official said. The official said that both countries have informed the WTO's dispute settlement body (DSB) about the resolution of all the pending disputes. The WTO has already issued a communication with regard to one of the disputes related to the imposition of additional customs duties by India on 28 US products.

HSBC under lens for hiring candidates linked to govt officials

HSBC under lens for hiring candidates linked to govt officials

Rediff.com22 Feb 2016

Facing black money investigations in India and several other countries, global banking giant HSBC on Monday said it is also being probed in the US for hiring candidates related to government officials in Asia Pacific.

FIR reveals how intruders took smoke canisters inside Lok Sabha

FIR reveals how intruders took smoke canisters inside Lok Sabha

Rediff.com15 Dec 2023

The two persons who opened smoke canisters in the Lok Sabha chamber had smuggled them in cavities cut into the left sole of custom-made sports shoes supported by thick rubber layers, according to Delhi Police's FIR.

RBI wants code of conduct for banks on customer rights

RBI wants code of conduct for banks on customer rights

Rediff.com6 Dec 2014

The RBI is thinking of a model code of conduct for banks, to ensure customer rights in line with the earlier charter it had framed in this regard.

Looking For A Broker? Read This!

Looking For A Broker? Read This!

Rediff.com1 Nov 2023

'The stockbroker should have a good balance sheet to support its scale of operations. It should also have proper risk management in terms of margins so that it doesn't go bankrupt during extreme market movements.' 'The broker must have a track record of navigating several market cycles in an ethical and transparent manner.'

How to lodge a complaint against your bank

How to lodge a complaint against your bank

Rediff.com11 Nov 2013

A five-point guide to redress your banking woes